Country
Necessary cookies are essential to the functionality of this website. You may disable these by changing your browser settings, but this may affect how the website functions.
FAQ
Filters
Where is the serial number located on my product?
# Others
What warranty is provided for TCL products?
# Warranty
Where can I purchase a new TCL remote control?
# Accessories
Which universal remote controls are compatible with TCL TVs?
# Accessories
What is the password for resetting a TV locked in parent mode?
# Password
How do you connect wireless headphones without switching off the TV’s sound?
# Accessories
May I connect an external hard drive to my TV?
# Connectivity
What type of USB key can I connect to my TV?
# Connectivity
I cannot read films using the TV’s USB port.
# Connectivity
My TV switches itself off after 4 hours.
# Product Performance
What does the AIR/SATELLITE/CABLE selection screen that appears during installation mean?
# First Steps
Why is there is a time lag between the sounds and images on my TV?
# Picture Quality/Sound Quality
I have some questions about Personal data protection policy.
# Others
How to activate Amazon Alexa?
# APPs
Video tutorials
Find all of our tutorials on our Youtube Channel
Download
Need more help?
We're here for you, whether you are experiencing any issues or need product assistance.
Call
Our Support team is just a call away.
National telephone rates apply.
09:00h to 18:00h (Mon-Fri)
0204 505 9318
Copyright © 2023 IFFALCON. All Rights Reserved.
Strictly necessary
Performance
Performance cookies will collect information about how your use the website and allow us to keep improving how our website works.
Advertiszing
These cookies track your browsing habits so that we can show you advertising and content which we hope is relevant to your interests.
We use cookies, including cookies from third parties, to analyze site usage, help us improve the website, and personalize contents or ads. Please see our Cookie Notice. You can select the categories of cookies above if you wish to permit.