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FAQ
Filters
Where is the serial number located on my product?
# Others
What warranty is provided for TCL products?
# Warranty
Where can I purchase a new TCL remote control?
# Accessories
Which universal remote controls are compatible with TCL TVs?
# Accessories
What is the password for resetting a TV locked in parent mode?
# Password
How do you connect wireless headphones without switching off the TV’s sound?
# Accessories
May I connect an external hard drive to my TV?
# Connectivity
What type of USB key can I connect to my TV?
# Connectivity
I cannot read films using the TV’s USB port.
# Connectivity
My TV switches itself off after 4 hours.
# Product Performance
What does the AIR/SATELLITE/CABLE selection screen that appears during installation mean?
# First Steps
Why is there is a time lag between the sounds and images on my TV?
# Picture Quality/Sound Quality
I have some questions about Personal data protection policy.
# Others
How to activate Amazon Alexa?
# APPs
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